We've heard that some customers who are using Virtual Private Network (VPN) may be experiencing problems when trying to access intelliHR pages, so we've written this article for you.
At intelliHR we are continuously looking for ways to improve to your experience using the intelliHR platform. We want to ensure that your user experience is seamless, quick and enjoyable, so that's why we have recently switched from http://graphite.intellihr.io/ to http://graphite-federation.intellihr.io/
What this means for you:
What this means for you is that you won't have to sit there and wait for a page to load, as pages now load almost instantly!
How to access intelliHR when using a VPN:
For those who may be using a Virtual Private Network you'll need to contact your IT team to whitelist the new URL or better yet whitelist all *.intellihr.io URLs so that new changes in the future will not affect you.
For access to Public API on VPN, *.intellihr.io URLs would need to be whitelisted.
We've created an email template for you to send to your IT team:
All *.intellihr.io will need to be whitelisted so that new changes in the future will not affect our team.
Additionally, for access to Public API on VPN, *.intellihr.io URLs will also need to be whitelisted.
Kind Regards, ________