We've heard that some customers who are using Virtual Private Network (VPN) may be experiencing problems when trying to access intelliHR pages, so we've written this article for you.
This article covers:
- What's Changed?
- What this means for you
- How to access intelliHR when using a VPN
- We've created an email template for you to send to your IT team
At intelliHR we are continuously looking for ways to improve to your experience using the intelliHR platform. We want to ensure that your user experience is seamless, quick and enjoyable, so that's why we have recently switched from http://graphite.intellihr.io/ to http://graphite-federation.intellihr.io/
What this means for you
What this means for you is that you won't have to sit there and wait for a page to load, as pages now load almost instantly!
How to access intelliHR when using a VPN
For those who may be using a Virtual Private Network you'll need to contact your IT team to whitelist the new URL or better yet whitelist all *.intellihr.io and *.intellihr.net URLs so that new changes in the future will not affect you.
We've created an email template for you to send to your IT team:
Kind Regards, ________