Email Address: Primary and Work vs. Personal Emails

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There are implications on data visibility when it comes to email address tags; primary, personal and work. These tags can be used simultaneously which can also add to the implications on data visibility and use. This article will outline the way an email address is used and viewed and where emails from intelliHR will be sent depending on which email tag is being used. Firstly, you can check email tags in an employee's profile under the email address tab. You will see the tags highlighted under each email address. 

Covered in this article:

• Primary Email 
• Personal Email 
• Work Email 
• Work & Primary 
• Personal & Primary 

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Primary Email

Flags as the employee’s primary email AND sends intelliHR notifications to this email address. Relevant personal/work permissions determine who can see this address, regardless of how it’s used. Primary email addresses can also be viewed in the People Directory.

Personal Email

Flags as the employee’s personal email address (eg [e-mail]). Default permissions restrict the visibility of these to the employee themselves, their manager, and HR. *No notifications are sent to this address from intelliHR.

Note: If only one email address is entered, regardless of if it is personal, it will tag as the primary email address.

 

Work Email 

Flags as the employees’ work email address (eg. [e-mail]). Default permissions allow all employees to see this to support work communication. No notifications sent to this address from intelliHR.

Work & Primary 

Flags as the employee’s work email AND sends intelliHR notifications to this email address. Relevant personal/work permissions determine who can see this address, regardless of how it’s used. When tagged as the primary address it will show in the People Directory. 

Personal & Primary 

Flags as employee’s private email AND sends intelliHR notifications to this address. Relevant personal/work permissions determine who can see this address, regardless of how it’s used.

If only one email address is entered, regardless of it being work, personal or primary it will tag as the primary email address. You can add an additional email address and select it as the primary email address if you wish to keep any personal email address private. 

*Note: In form settings specific forms can be designed to always send to an employee's Personal email address. This is common for onboarding forms that are to be sent to the employee pre-start before a work email address has been created. (This is the one caveat as to when a form will be sent to a personal email address).