LiveHire: Custom Integration & How it Works

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LiveHire is a candidate and talent management software that handles applicant tracking, recruitment CRM, recruitment analysis and branded talent attraction. The platform is focused on the candidate profile and allows candidates to use a single login to join different talent communities to apply for roles and enter talent pools. IntelliHR has designed a custom integration layer that is accessible to set up by any users of both LiveHire and intelliHR. 

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This article covers:

• What does the integration do?
• What fields can be mapped across?
• Connection & Setup costs

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What does the integration do?

✅ This integration takes new hires from LiveHire and creates a new person and job record in intelliHR; thus eliminating doubling handling of employee data. This push of information happens when an application status is changed to Hired in LiveHire. 

✅ Improve engagement for job applicants and employees & deliver a consistent, paperless onboarding experience.

✅ Set & Forget - you'll never have to worry about forgetting or delays to creating employee records in intelliHR after the point of hire. It'll be entirely automated!

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What fields can be mapped across?

Create Person

Below is a list of fields that can be pulled across from the LiveHire candidate record to the person record in intelliHR. 

 

intelliHR Field	LiveHire Field
Title	Title
First Name	First Name
Middle Name	Middle Name
Last Name	Last Name
Preferred Name	Preferred Name
Date of Birth	Date of Birth
Gender	Gender
Employee Number	Reference ID
Primary Email Address	Email
Primary Phone Number	Mobile Number
The LiveHire address fields listed on the right will merge to form one single address input in intelliHR.	Country
	Postcode
	State
	Street
	Locality

Create Job

Below is a list of fields that can and can't be pulled across from the LiveHire candidate job record to the job record in intelliHR. Before a new job is created, the Hiring Manager Email is taken from Job Offer area in LiveHire and used to search for a Supervisor Person in intelliHR. The returned supervisor person must be narrowed down to one person and have an active job in order to correctly assign a supervisor to the new job.

 

intelliHR Field	LiveHire Field
Position Title	Job Title
Not stored. Can be added as a custom field.	Summary
Not stored. Can be added as a custom field.	Description
Company Start Date	Employment Start Date
Business Unit	Business Unit
Location	Location Name
Supervisor Person & Job	Hiring Manager Email
Work Class	Employment Description
FTE & Hours Per Cycle	Employment Hours Per Week
Remuneration Type	Salary Description
Base Annual Salary / Base Hourly Rate	Salary Amount

 

⚠️ Note: The following fields are NOT stored in LiveHire; and the below describes how they can be represented in the appropriate intelliHR field:

• Business Entity: This can be derived from the Supervisor Job record or the Country that the employee is situated in. 
• Pay Grade: This can be created as a custom field in LiveHire. Can also be defaulted to "No Pay Grade" if that's more suitable. 
• Pay Cycle: Hard coded per integration; or can be added as a custom field in LiveHire. 
• Employment Condition: Not stored in LiveHire but can be added as a custom field if required. Defaults to "No Employment Condition" when not provided. 

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Connection & Set-up Costs

Steps required to connect the integration and the costs associated are quoted on a case-by-case basis as this integration is facilitated by intelliHR on our custom integration layer. 

intelliHR will provide a quote that factors in some of the following activities to ensure that the integration is sustainable for each client.

• Authentication Testing: Requires the client to retrieve an API key from within LiveHire admin settings and confirmation of tenant region. 
• Field Mapping: As per the section above; ensuring all fields are mapped correctly between intelliHR and LiveHire. 
• Pre-Deployment & Post-Deployment Consultations: This includes testing the integration with the client to identify use cases and field mapping requirements.
• Deployment: The end-to-end building of the complete integration/automation process. 
• Housing & Maintenance: Which party will be hosting the integration (intelliHR vs. Client)? What effort will be required to troubleshoot and maintain the integration long-term?

Tip: For information on how to connect and configure your LiveHire custom integration; please contact your friendly Customer Success representative, or email straight through to our Integrations team for more information at [e-mail]